Get in Touch
You can order directly on the site - card, Apple Pay, Klarna, bank payments and crypto are accepted at checkout. If you have a question before or after ordering, email us.
For order enquiries, returns and anything that needs a paper trail. We reply within one business day.
info@milo-lab.comPayment Methods
Card
Visa and Mastercard on our payment processor’s secure page, charged in US dollars. Your card details never reach our servers.
Apple Pay & local methods
Apple Pay and Klarna, plus iDEAL, Bancontact and Open Banking in EUR or Cash App and Afterpay in USD.
+1 more: Open Banking Cryptocurrency
Bitcoin, Ethereum, USDT, Solana and 300+ other coins, non-custodial. Saves you 5%.
+300 coins more: 300+ other coins Privacy & Security
Card, Apple Pay, Klarna and bank payments are processed by our payment provider over an encrypted connection, so your payment details never reach our servers, and crypto payments are non-custodial. Packaging is discreet and your personal information is never shared with third parties.
How Ordering Works
Browse & Add to Cart
Every product page lists pack sizes and prices up front. Add what you need to the cart, sign in with your email (no password) and pay. No enquiry, no waiting for a quote.
Checkout
Enter your shipping details. Shipping is calculated at checkout and is free inside Thailand.
Pay at Checkout
Card, Apple Pay, Klarna and bank payments such as iDEAL or Bancontact run through our payment provider over an encrypted connection, so your payment details never reach our servers. Cryptocurrency saves you 5%.
Order Confirmation
As soon as your payment clears you get an on-screen confirmation and an email with your order number.
Discreet Dispatch
Your order is packed discreetly, with no product details on the outside, and shipped with a tracking number.
Delivery & Support
Typically 1-4 days inside Thailand and 7-20 days internationally (estimates, not guaranteed). Questions before or after ordering: email us at info@milo-lab.com.
Frequently Asked Questions
What payment methods do you accept? ▼
Visa and Mastercard, Apple Pay, Klarna and local payments (iDEAL, Bancontact and Open Banking in EUR; Cash App and Afterpay in USD), and cryptocurrency, directly at checkout once you are signed in as a member (email sign-in with a one-time code, no password) - no prior enquiry needed. Card and bank payments are handled by our payment provider over an encrypted connection, so your payment details never reach our servers. Crypto payments are non-custodial; a small network & service fee is added on the payment page.
What countries do you ship to? ▼
Thailand and a range of international destinations can be selected directly at checkout. Shipping inside Thailand is free; international shipping is calculated at checkout.
How long does delivery take? ▼
Inside Thailand typically 1-4 days, international typically 7-20 days. These are estimates rather than guaranteed windows, since customs handling varies by destination. You receive a tracking number once your order ships.
Is my order confidential? ▼
Yes. Packaging is discreet and carries no product details on the outside. Your personal information is never shared with third parties, and your card details are never stored on our servers.
Can I return products if unsatisfied? ▼
You have 7 days from receiving your parcel to start a return, and returns are only possible if the products are defective or otherwise unusable - a change of mind is not a valid reason. Email info@milo-lab.com with your order number and the reason; return shipping is at your own cost. Full details are in our Refund Policy.
Do you offer bulk discounts? ▼
Multi-vial kits are already priced lower per vial than buying single vials, and that pricing is shown on each product page. For quantities beyond the listed kits, get in touch by email.
Ready to Get Started?
Browse the catalogue and order directly - pack sizes and prices are listed on every product page, and card, Apple Pay, Klarna, bank payments and crypto are accepted at checkout.